LTS Support Team

LTS Support Office

The Learning Technology Solutions (LTS) Support Office, located in Lecture Center E, provides faculty with a one-stop-shop for teaching and learning with technology. Whether assistance is needed with Blackboard, Lecture Capture, a projector in a classroom, or even a classroom that is too hot, this is the place to go!

The LTS support team, comprised of academic technologists with expertise in classroom technologies and learning systems, is ready to help ensure that the learning process goes as smoothly as possible through centralized support of the entire teaching with technology services.

Just give us a call, or send us an email.

Fall 2021 Schedule

Teaching Technologies

Faculty support for incidents and requests for teaching with technology such as Blackboard, VoiceThread, Echo360, Panopto, etc. is available Monday through Thursday, 7:30am to 9:00pm, and Friday, 7:30am to 7:00pm

  • Visit UIC Help Center for Teaching and Learning services – Find answers, submit requests or incidents, or
  • Email Requests are responded under two business days unless in-person training/discussion is required, or escalation to the vendor is required, or
  • Call 312-413-0003 option 1 – If you leave a message, a ticket will automatically be created on your behalf and we will follow up with you.

Equipment Lending for Students

  • Laptop & Hotspot support to students in need is available during the Covid-19 Pandemic. Request Form

General Technologies

Technology Solutions, central IT for UIC, supports general technologies used by everyone such as Box, Zoom, Microsoft 365, Exchange, Google Workspace, and UIC NetIDs and passwords. Support for general technologies is available Monday-Friday 9 a.m. to 5 p.m.