Gradescope helps instructors administer and grade assessments, whether online or in-class, and allows saving time grading while getting a clearer picture of how students are learning.
UIC has an institutional license to Gradescope that allows all instructors and TAs to log in to Gradescope using your UIC credentials. Gradescope is integrated with Blackboard. An account will be created for you automatically the first time you use Gradescope.
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Service Level Agreement
|Service Request Fulfillment Time||Under 2 business days, unless in-person training/discussion is required, or escalation to the vendor is required|
|Incident Resolution Time||Under 2 business days unless escalation to the vendor is required|
|Maintenance Window(s)||Weekly maintenance window: Friday, 1:00am - 5:00am Approved Technology Solutions maintenance window(s)|
|Service Notification Channel(s)||Approved Technology Solutions maintenance window(s) Direct emails to campus users. LMS Login Page: uic.blackboard.com|
|Reviewed to Ensure SLA Meets Business Requirements||Provisional SLA - Currently under IT Governance review|
|Date Reviewed||Provisional SLA - Currently under IT Governance review|
|Service Owner: Elizabeth Romero Fuerte|