Respondus

Respondus LockDown Browser is a custom browser that locks down the testing environment for tests taken in Blackboard. If you enable LockDown Browser for a Blackboard test, students will be unable to copy, print, access other applications, visit other websites, or close the test until it is submitted. LockDown Browser functions much like a standard browser, but some options are removed or work differently, and it is meant to be used in live proctoring situations. For online proctoring, instructors will need to require Respondus Monitor, which uses a web camera to record a student during the exam in addition to LockDown Browser.

Respondus tools are not accessible to all screen readers. For installation and best practices review the “More Info” tab below. Test these resources before requesting students to use them.

AVAILABLE TO: Faculty | Students | Staff

FUNDED BY: University

Service Level Agreement

Service Request Fulfillment Time Under 2 business days, unless in-person training/discussion is required, or escalation to the vendor is required
Incident Resolution Time Under 2 business days unless escalation to the vendor is required
Service Availability 24x7
Maintenance Window(s) Weekly maintenance window: Friday, 1:00am - 5:00am Approved Technology Solutions maintenance window(s)
Service Notification Channel(s) ​Approved Technology Solutions maintenance window(s) Direct emails to campus users. LMS Login Page: uic.blackboard.com
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA - Currently under IT Governance review
Date Reviewed Provisional SLA - Currently under IT Governance review
Service Owner: Elizabeth Romero Fuerte