Panopto is Technology Solutions’s supported media-streaming and video capture solution. Protected by UIC’s authentication process, Panopto offers instructors a secure method of sharing video content. This platform allows users to capture and edit videos, add captions, create video assignments, and insert interactive video quizzes. Panopto is easy to use: its videos can be played back on any device, and its editor runs in any web browser.

This tool is recommended for faculty and instructors who want to “flip” the classroom, or who are creating video content for blended or online courses, and for students who need to create video assignments to share with classmates and instructors.

AVAILABLE TO: Faculty | Students | Staff

FUNDING: University

Service Level Agreement

Service Request Fulfillment Time Under 2 business days, unless in-person training/discussion is required, or escalation to the vendor is required
Incident Resolution Time Under 2 business days unless escalation to the vendor is required
Service Availability 24x7
Maintenance Window(s) Panopto: Approved Technology Solutions maintenance window(s)
Service Notification Channel(s) Panopto: Learning Management System login page. Technology Solutions Service Notices, Direct email to clients
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA - Currently under IT Governance review
Date Reviewed Provisional SLA - Currently under IT Governance review
Service Owner: Elizabeth Romero Fuerte