Box

Box is an online file sharing and cloud content management service that works on PCs, Macs, mobile and tablet devices and provides access to files from any location for collaboration with other University users or external parties. Request a PHI folder for secure sharing or a Team folder for online collaboration.

AVAILABLE TO: Faculty | Students | Staff

FUNDED BY: University

Service Level Agreement

Service Request Fulfillment Time 2 business days
Incident Resolution Time 2 business days
Service Availability 24x7
Maintenance Window(s) Approved Technology Solutions maintenance window(s)
Service Notification Channel(s) Technology Solutions Service Notices, REACH distribution email list
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA - Currently under IT Governance review
Date Reviewed Provisional SLA - Currently under IT Governance review
Service Owner: Ed Zawacki (Interim)