Blackboard Surveys

Blackboard Surveys allow instructors to measure student knowledge, gauge progress, and gather information from students.  Survey results are anonymous, but instructors can see if a student has completed a survey and view aggregate results for each survey question. All results can be seen in the Grade Center. At this time, surveys can only be created in the Original Course View. Surveys must be deployed within a Blackboard course.

AVAILABLE TO: Faculty | Staff

FUNDING: University

Service Level Agreement

Service Request Fulfillment Time Under 2 business days, unless in-person training/discussion is required, or escalation to the vendor is required
Incident Resolution Time Under 2 business days, unless in-person training/discussion is required, or escalation to the vendor is required
Service Availability 24x7
Maintenance Window(s) Weekly maintenance window: Friday, 1:00am - 5:00am Approved Technology Solutions maintenance window(s)
Service Notification Channel(s) Technology Solutions Service Notices, Direct emails to campus users, LMS Login Page
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA - Currently under IT Governance review
Date Reviewed Provisional SLA - Currently under IT Governance review
Service Owner: Ed Zawacki (Interim)