Echo360 Engagement

UIC provides all faculty and instructors with an easy-to-use lecture capture tool called Echo360. Users can use Echo360 to record their lectures in real-time for later viewing or to create videos outside of the classroom for students to review before and after class.

In addition to lecture capture in the classroom and universal capture for recording on a personal computer, the Echo360 Platform now includes a set of features to support class participation and student engagement. Using Echo360 polling tools, students can participate in class by asking and answering questions, even in large lecture halls. Instructors can then access the analytics for these interactions to form an opinion on the amount of engagement from individual students or the whole class.

AVAILABLE TOFaculty | Students

FUNDED BY: University

Service Level Agreement

Service Request Fulfillment Time Under 2 business days, unless in-person training/discussion is required, or escalation to the vendor is required
Incident Resolution Time Under 2 business days, unless in-person training/discussion is required, or escalation to the vendor is required
Service Availability 24x7
Maintenance Window(s) Approved Technology Solutions maintenance window(s)
Service Notification Channel(s) Technology Solutions Service Notices Listserv of lecture capture administrators on campus Faculty Notification System for targeted notifications for specific spaces
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA - Currently under IT Governance review
Date Reviewed Provisional SLA - Currently under IT Governance review
Service Owner: Elizabeth Romero Fuerte