Impact

Service Utilization Heading link

We provide a wide variety of services to the university to enable collaboration that helps UIC achieve its mission. Services have become the reliable and scalable core to carry forward our mission when we cannot gather on-campus and in our classrooms. The dashboards below illustrate the large increase in demand for services as we continue moving forward.

Usage Reports Heading link

Blackboard Collaborate

This dashboard shows the Blackboard Collaborate Usage trend and is updated weekly.
Blackboard Learn

This dashboard shows Blackboard Learn usage by course. This report is refreshed daily at 7am.
Google Meet

This dashboard shows the Google Hangouts Meet Usage since 02/09/2020 and is updated weekly.
Zoom

This dashboard shows the usage trend of Zoom Video Conferencing since 03/01/2020 and is updated weekly.

Surveys Heading link

We conduct comprehensive surveys to better understand the IT-related experiences and needs of UIC instructors, students, and staff as they pertain to IT services, tools, and resources. We analyze survey-derived data to produce and publish IT survey results reports and share insights with the UIC community.